Mental Health Prevention and Promotion

Prevention in mental health aims to stop mental illness from happening by reducing a person's exposure to risks and strengthening their ability to cope. Mental health promotion focuses on healthy behaviors and improving mental well-being. Prevention and promotion work together and, as a health worker, you play a role in both prevention and promotion.

When talking to community members about their mental health, create a safe space where they can talk freely about their fears and sadness. Respond to them with patience and respect Build a good relationship by showing interest in the person and the things that are important to them. Share with them a little about yourself and find ways to make connections with them. Learn about their thoughts, views, and feelings. Do not try to diagnose or second guess their feelings.

Practice active listening so the person feels heard, less alone & calmer. To actively listen:

1. Repeat what they say & ask questions to show understanding;
2. watch them closely to show interest;
3. show appropriate body language, ex: maintain eye contact or nod while they are speaking;
4. give positive feedback.

Here are some things you can say to show support and concern:

• You have the right to be (sad, angry...);
• I hear what you are saying;
• I understand that you are worried;
• In this situation, your feelings are normal;
• Let's discuss some solutions;
• I am concerned about you;
• With your consent, we would like to.

You can also share simple facts about COVID-19 and talk about how to reduce the risk of getting infected. This can help to reduce fear and worry, especially when rumors are spreading in the community. Where possible, help families to stay in touch with each other or their friends through phone calls, video calls or SMS' while loved ones are in care. Watch this video for tips on how families can support each other during and beyond the pandemic.

Some groups in the community are more vulnerable and require special attention to ensure that they are cared for. Some examples include: people who are older, pregnant, have disabilities, live in isolation, congregate or homeless settings, or are susceptible to anxiety/depression.

Children/adolescents, those facing violence, people living in refugee/migrant settings, the homeless & displaced people are vulnerable too. Girls/women are at risk for COVID-19 and violence when caregiving. They may not have access to sexual, maternal, newborn, child health and protection services.

If you identify any mental health challenges among someone from a vulnerable population, you may need to refer them for further care. Continue to Course 3.5 to learn more about referrals